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how to cancel my whole TPG plan or contact. why i can't just do it in my account

clyzbl1990
Level 2

what a shi. why i can't cancel the whole TPG plan in my account, it just charge the money so fast, and the wifi just like never show up, i think 2G is fast then this......

 

cancel my plan pls

cancel my plan

cancel my plan

cancel my plan

cancel my plan

cancel my plan pls

cancel my plan

cancel my plan

cancel my plan

cancel my plan

 

1 REPLY 1
Riezl
Moderator

Hi @clyzbl1990, we're sorry to know that you'd like to cancel the service. We have located the account using your community details and we can see that you have been in touch with one of our account specialists who discussed the concerns raised.

 

We have made a follow up and further updates regarding the status of your request will be provided via email.

 

Let us know should you have further queries. Thank you.