ombudsman

[richarddellaca]

How long can you provide no service and still expect people to buy your plans that you never activate or fix

[sajalm]

Hi @richarddellaca ,

I can see in our system that NBN has rejected your order. I will again send this issue to relevant department to check with NBN.

Regards,

Sajal

Order status: Rejected
Reason code: RJ005177
Description: The supplied FNN or ULL ID provided for the POTS Interconnect was not found against the Copper Pair identified in the request