payment process

samphelsamphel
Level 2

hi,

i have already gave my bank details and it has been almost a week and half still there is nothing happening. what is wrong here? i checked through the details and found that they are still in process for the payment. i mean it is written that it takes only 3-4 days but mine has been almost two weeks and still silent. this is just too much, i need an answer now!!

2 REPLIES 2
David_M
Moderator

Hi @samphelsamphel 


Thanks for your query!


Let me have a look and I will get back to you ASAP.


There is also a new ''TPG Mobile APP'' to help you with various trouble shooting and account issues, via a mobile phone app.
https://www.tpg.com.au/download


Regards,
David_M

David_M
Moderator

Hi @samphelsamphel 

 

I have forwarded your details on to our Activations officers.

Someone should call you sometime today.

 

regards,

David_M