Hi @ahmmedd,
Welcome to TPG Commmunity! Let us know how we can help.
Shoot us a PM with your account details together with a brief description of your concern.
How do I private message (PM) in the community:
https://community.tpg.com.au/t5/Welcome/How-do-I-private-message-PM-in-the-community/m-p/4093#M45
Regards,
Daisy_Dhen
