2 step verification

jeffreyyoung
Level 2

I am going on overseas on holiday so my mobile phone number changes while overseas.

How do I turn off 2 step verification or change veification it to my new overseas mobile number until I return to Australia?

1 REPLY 1
Shane
Moderator

Hi @jeffreyyoung 

 

The 2 step verification cannot be disabled hence we can request to update the new mobile number on file to receive the OTP code while overseas. Do you have a new mobile number now? Could you shoot us a PM with your details to better understand the situation.

 

How to send a PM? 

 

Regards,

 

I am going on overseas on holiday so my mobile phone number changes while overseas.

How do I turn off 2 step verification or change veification it to my new overseas mobile number until I return to Australia?