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Exactly same experience here. They even charged the same amound of $62.89 for "30 days notice service".
After checking the cancellation letter by TPG, I think this is ridiculous. I've been with TPG for over 9 years. I also have landline which I seldom used. So I paid 1 month service fee in advance, and around $15 phone deposit. Ended up I will be charged additional $8.38. I thought I still can use TPG internet before the 30 day notice date which is Feb 4th, but acutally my pppoe does not work as soon as I've got the cancellation letter. I advice people be ware of TPG services. You'd better off not using them.
Cost for service during 30 day notice period | $62.89 |
Early termination fee | $0.00 |
Less paid-up credit on current service | $54.51 |
Total amount to be debited | $8.38 |