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30 Day cancellation notice.

guosun99
Level 2

Exactly same experience here.  They even charged the same amound of $62.89 for "30 days notice service".

guosun99
Level 2

After checking the cancellation letter by TPG, I think this is ridiculous.  I've been with TPG for over 9 years.  I also have landline which I seldom used. So I paid 1 month service fee in advance, and around $15 phone deposit.  Ended up I will be charged additional $8.38.  I thought I still can use TPG internet before the 30 day notice date which is Feb 4th, but acutally my pppoe does not work as soon as I've got the cancellation letter.  I advice people be ware of TPG services.  You'd better off not using them.

Cost for service during 30 day notice period$62.89
Early termination fee$0.00
Less paid-up credit on current service$54.51
Total amount to be debited$8.38