3121 NBN outage

Highlighted
Level 1a

Still no NBN in 3121. Been down since 12 noon. TPG website says it's fixed but definitely not the case. Is there an ETA on when this will be fixed?

1 REPLY 1
Highlighted
Moderator

Hi @stevenelizabeth,

 

We have experienced an unplanned outage which affected both our phone and internet services. Our Network Engineers have immediately engaged and resolved the issue. Customers should see services progressively restored as the restoration continues.

 

In the meantime, you may check this community article for updates: https://community.tpg.com.au/t5/Broadband-Internet/UPDATE-Outage-Notification-NBN-ADSL-TPG-FTTB-Inte....

 

We appreciate your patience and our sincerest apologies for the inconvenience.

 

Please PM us your account details if you're still having issues. Thank you.