40+ minutes to download an 8.6 MB file!

[bradmiller1991]

I'm trying to download some fairly small files, the largest one being 8.6 MB and it's been downloading over 40 minutes. Tried doing a speed test but it was unavailable. Connected to your NBN, using a TP-Link AC1600.

[sajalm]

Hi,

Could you pls Private message me with your Name, Username, DOB, Address and Contact no so I can assist you.

Regards,

Sajal