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50NBN plan - slow upload limited to 0.8 like others.

nerd
Level 2

I am currently at a premisis with 50NBN TPG plan, the issue being, it has its upload capped to 0.8 via ethernet or WiFi 2.4/5. The upstream indicated on the modem is 50kbps so it appears it limited either by old firmware or something with you guys. I have looked at a dozen threads with similar problems over the years, which is strange its still a common issue.

username is : xxxxxx. Can DM you more information if required.

2 REPLIES 2
Daisy_Dhen
Moderator

Hi @nerd

 

Welcome to TPG Community! We've edited your post as it contains your username. Please refrain from posting in public your account information. 

 

Send us a DM with your service address so we can further assist. 

 

How do I private message (PM) in the community
https://community.tpg.com.au/t5/Welcome/How-do-I-private-message-PM-in-the-community/m-p/4093#M45

 

Regards, 

Daisy_Dhen

 

nerd
Level 2

DM sent, thank you.