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5G Broadband does not connect to internet and drops out when connected

petrinapri86
Level 2

Hi, I have issues with the 5G broadband as it keeps dropping out when connected. It does not support my streaming of apple tv with certain apps. Netflix keeps lagging. I have changed the postioion of the Modem, and I am still having issues. 

1 REPLY 1
Shane
Moderator

Sad to learn that you're having issues. Let us check what causing dropouts and get to the bottom of this. Could you send us a PM with your details to better understand the situation.

 

How to send a PM? 

 

Regards,

 

Hi, I have issues with the 5G broadband as it keeps dropping out when connected. It does not support my streaming of apple tv with certain apps. Netflix keeps lagging. I have changed the postioion of the Modem, and I am still having issues.