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5G broadband consistently drops out

sainray
Level 2

I have been experiencing drop outs at what seems to be scheduled times.  6.20am 1.30pm and 9.20pm.

i've had a new modem sent out to me but it was the exact same one as the one it replaced sagemcom 5866T so the problem is persisting.  

i have searched the community forum and seems like people has found success turning off IPv6, but that seems to be not possible with the sagemcom modem.  

Who do i talk to, to get a Nokia modem or one that can disable IPv6?

1 REPLY 1
Jacob_Bowz
Moderator

We'll help out, @sainray! Send through a private message and we'll check it out.