ADSL Internet service keep dropping off

[wc821020]

Hi Tech support team of TPG,

Please help me solve this problem: from last week, it is very hard to get online. from the day before yesterday, no internet at all. 

I tried reboot the moderm, tried re-log-on in the moderm. still does not work. 

I have been with TPG more than 9 years, these problem never happen. 

urgent!!!!!!

many thanks!

[luisc]

Hi

My apologies if you are not able to reach our support people.

Have you perform the troubleshooting on the ADSL sevice

https://community.tpg.com.au/t5/Featured-Articles/Troubleshooting-a-Slow-Internet-Connection/ba-p/11...

You can odge a fault using the TPG app.

Thanks