ADSL constant disconnection

[4068737]

Hi Team,
We are experiencing constant disconnections from our modem resulting having started from yesterday. Need urgent assistance.
Thank you,
Dong

[Shane]

Hi @4068737,

Thanks for raising this to us. We'd love to help fix the dropouts you experience with the service, to better understand the situation send us your account details (Username/Customer ID together with the address on file).

For reference: How do I private message (PM) in the community

Regards,

Hi Team,
We are experiencing constant disconnections from our modem resulting having started from yesterday. Need urgent assistance.
Thank you,
Dong