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ADSL constant disconnection

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Level 1a
Hi Team,
We are experiencing constant disconnections from our modem resulting having started from yesterday. Need urgent assistance.
Thank you,
Dong
1 REPLY 1
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Moderator

Hi @4068737,

 

Thanks for raising this to us. We'd love to help fix the dropouts you experience with the service, to better understand the situation send us your account details (Username/Customer ID together with the address on file).

 

For reference: How do I private message (PM) in the community

 

Regards,

 

 

Hi Team,
We are experiencing constant disconnections from our modem resulting having started from yesterday. Need urgent assistance.
Thank you,
Dong