ADSL keep on disconnection every 5 to 10mins

[keigoleung]

Hi

my internet become unstable this few days. it keep on disconnect and reconnect.

can you please check whats going on with it?

i had try to restart the whole network, modem router and computer. and also check the log in router, the log shown the WAN is down for some reason.

thanks

ken

[Anonymous]

Hi @keigoleung,

We have checked the status of your connection and it appears to be stable for more than a day now. However, if you are still having issues, please PM us your contact details so we can have a specialist contact you for troubleshooting.

Thank you.