ADSL2+ Speed terrible

Highlighted
Level 1c

Hi,

 

Could someone please look into our connection as our upload and download speeds are terrible.

 

Upload is 0.1 to 0.2 Mbps.

Download is as low as 1.0 Mbps and up to only 6 Mbps most of the day.

 

There are 5 of us at home relying on the internet at the moment, any help would be appreciated.

 

Thank you.