ADSL2+ super sow

droman
Level 2

Hi, adsl2 has dropped from avergae speeds of 15-16Mb to 2-3Mb with a high level of latency. 

Can you please check what may be happening.

PS: I have completed all th reboot, unplug and isolate tests.

 

thank you!

1 REPLY 1
Shane
Moderator

Hi @droman,

 

Welcome to the community!

 

I was able to locate your account using your community details and ran initial test, your service shows connected for 1d 43m and getting a passing speed on the line.

 

I'd like to know on which device(s) you experience getting latency / speed issue?

 

In case it is happening on the device(s) connected via Wi-FI we did an article that will help you improve your wireless connection available here.

 

Easy Steps to Improve Wi-Fi Connection In Your Home

 

Let me know it will go, cheers!