TPG Community

Get online support

All streaming services are slow and keep dropping out

cjs84
Level 2

My NBN connection is terrible. Its glitchy and drops out. You can barely use ANY streaming service. This has only come about after ecent works in the area. 

1 REPLY 1
Shane
Moderator

Hey, cjs84.
 

Let us go ahead and fix this, could you confirm the devices affected with the issue? Also send us a Private Message with your details (Username/Customer ID together with the address on file) so we can start testing the connection.

Regards,

 

My NBN connection is terrible. Its glitchy and drops out. You can barely use ANY streaming service. This has only come about after ecent works in the area.