TPG Community

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An e-mail outage

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Level 1c

Dear TPG,

 

Your offer 1 week free internet service as compensation cannot be accepted

I am so sorry, but this issue will be escalated to Telco Ombudsman and ACCC

After such a huge email outage your offer it’s like you spitting to my face

 

After negative media coverage I am sure, your shares will go nosediving on the Australian Stock Exchange

 

1 REPLY 1
Moderator

Hi @Dante ,

 

We apologise for the inconvenience. We're able to locate your account using your community details and we've seen that this complain is now being handled by one of our Complaints Resolution Case Manager. We'll pass this to our Team for additional reference. Updates will be provided via email when it's available.

 

Let us know should you require further assistance.

 

Cheers!