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Anyone having probs in Blackheath Blue Mountains last few days?

Level 1

Dear all, our TPG NBN internet has had progresssively longer outages over the last few days. Done all the router stuff - off/on, reset etc. No joy.


We haven;t had any lightning of similar either. Just wondering if it's us or the network around Blackheath Blue Mountains?


Hi @Lipid,


Welcome to TPG community!


We'd like to have this investigated. I went ahead and searched for your account on my system using your community name, but I am unable to make a match. Can you please send us a private message with your TPG username or customer ID so we can run some remote test on your service.


Kind regards,