TPG Community

Get online support

Archer VR1600v turn off CWMP?

SOLVED Go to solution
Riezl
Moderator

Thanks for the PM @timtomasko.

 

We'll raise this to our Senior Engineers and will revert to you as soon as an update becomes available.

Riezl
Moderator

Hi @timtomasko, the firmware has been upgraded and you may now try to enable the DMZ.

 

Should you require further assistance, feel free to drop us a message. Thank you.

riley2
Level 2

Hi moderator,

I am the same issue, can you please send me the file to update the firmware also?

Shane
Moderator

Hi @riley2,

Welcome to the community!

 

Kindly PM me your customer ID or username together  Serial Number of the modem so I can take a look at your account.

 

We'll wait for your response. Thank you.

Riezl
Moderator

Thanks for sending your account details via private message, @riley2.

 

We have requested for a firmware upgrade and we'll advise you once it is completed.

 

 

Riezl
Moderator

Hi @riley2, the firmware has been upgraded to the latest version.

 

Should you require further assistance, please let us know. Cheers!

riley2
Level 2

Thanks for your help, much appreciated.

Tenulion
Level 2

Hi moderator,

I have the same issue enabling DMZ, can you please send me the fix? Cheers.

Thea
Moderator

Hi @Tenulion,

 

Welcome to the Community!

 

Please send us a private message with your customer ID or username so we can take a look at your account.

 

Please also provide the Serial Number of the modem via PM.

 

We'll wait for your response. Thank you.

Thea
Moderator

Hi @Tenulion,

 

Thank you for providing your details via PM. 

 

The firmware has been upgraded and you may now try to enable the DMZ.

 

Should you require further assistance, feel free to drop us a message. Thank you.