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How do I arrange for Battery Back Up to be installed.
Hi @davidhinves, we recommend having a read of this community article, which may help with your concern:
NBN backup battery (Fibre to the Premises Only)
If you need further assistance, please send us a private message with your TPG customer ID, username and complete address so we can pull up the account. To send a PM, please refer to this link: How do I private message (PM) in the community