Billing recurrence

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Level 2
I would like to ask why is my July billing was billed for 3 times on the same day that I was deducted of $10 and total it’s $40 now
4 REPLIES 4
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Moderator

Hi @Emelinekoh 

 

Welcome to the community,

 

Could you please send me a PM (private message) with your Full Name, CID (customer identication number) and your mobile phone number, so I can take a look at your service?

 

Regards,

Karl

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Level 2
I have send the email to your reply maybe can you help me check and get back to me ASAP

Thank you.
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Moderator

Hi @Emelinekoh 

 

If you would like me to help with your billing questions you will need to PM me your details.

 

To learn how to send a private message, click here.  

 

Regards,

Karl

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Moderator

Hi @Emelinekoh 

 

Thanks for your PM. You've reached out to the consumer support for TPG Australia. We do not have access to TPG Singapore. You may reach them via email 'support@tpgmobile.sg' or visit their Facebook Page at https://www.facebook.com/TPG-Singapore-785533401811953 so they can further assist you with your concern. 

 

Regards,

Karl