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Block Email Filter Issue

Level 1

Hi 

I am getting the below bounceback message when trying to email one of my TPG aliases from my work email account:

 

#< #5.7.1 smtp; 550 5.7.1 <[email address deleted>... [TPG-D01] Client address [67.219.250.214] blocked. Listed on SORBS. See http://www.sorbs.net/ 67.219.250.214> #SMTP#

 

others are having hte same problem - how do I stop this blocking?

1 REPLY 1
Moderator

Hi @tomc18,

 

Welcome to the community!

 

We're able to locate your account using your community details and we've seen that no email alias has been set up to your TPG Email address.

 

To better understand the situation, PM us the complete recipient email address.

 

In case you need a reference: How do I private message (PM) in the community

 

Regards,