Mobile number - 0413xxxxxx
Ref - 874xxxxx
Could Dan Ganton call me back as promised numerous times. Or preferably his supervisor Janet Batalla to discuss his severe incompetency and the sub-standard customer service of TPG. My internet needs to be connected ASAP to make up for such pathetic and disgraceful conduct over the last 9 day. I will not be paying the $99.00 relocation fee or dealing with the siloed approach of your inferior customer service. Please call immediately and make your short comings right.
Hi @Lachlan000 ,
Thanks for raising this to us. We're able to loca the accoutn using the posted details, we've seen that you have been in contact with one of our Provisioning Case Manager and advised the latest update on the ongoing NBN service instalaltion.
We will raise this with our NBN Provisioning Team for additional reference on the ongoing installation, we apologise for any inconvenience.