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Can't access certain websites

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Level 1

Hi I can't access certain websites via my home wifi. I am able to access it using using my mobile data but not on wifi. It is my own website and prior to this week I had no problem accessing it. 

 

2 REPLIES 2
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Moderator

Hi @libbypa1 , please send us a private message with your TPG customer ID, username and complete address so we can pull up the account.

 

To send a PM, please refer to this link: How do I private message (PM) in the community 

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Moderator

Thanks for sending the details through PM. We have raised your concern to our Technical Team and one of our senior technical specialists will contact you to address the concerns raised.

Let us know if we can be of further assistance.