Can't answer incoming calls

[Brauch]

All incoming calls go straight to voicemail. I get no notification

[Anonymous]

Hi @Brauch, 

Welcome to TPG Community! 

If this is a mobile service, we recommend to log on to your My Account and check if the voicemail feature is enabled. Here's a guide for you, https://support.tpg.com.au/mobile-voice-features#toc_0 

Feel free to send a private message with your TPG customer ID should you need further help. 

How do I private message (PM) in the community

Regards, 

Angeli
 

[Brauch]

Thanks for your idea. My voicemail is good but still issues with incoming calls going straight to voicemail.

[Anonymous]

Hi @Brauch,

Please PM to us your TPG mobile number and we'll further look into it. 

How do I private message (PM) in the community

Regards, 

Angeli