TPG Community

Get online support

Can we use our own modem?

Highlighted
Level 3
Hi,

Can we use our own modem for the NBN FTTC connection?
If so, what characteristics needs to have in order to work?

I would like to test if my modem is causing issues
1 REPLY 1
Highlighted
Moderator
Hi there             


 Welcome to the community,

 

Could you please send me a PM (private message) with your CID (customer identication number) or your mobile phone number so can look at this service for you 

 

 

kind regards