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Cancel NBN Bundle Service

Level 2


My user ID is xxxxxxx. I am current in the contract with TPG. I would like to switch my internet to other providers. I just want to know the exact date that my contract ends on. So that i can cancel my home phone and internet service with TPG as early as possilbe without early termination charge. And make sure a smooth service transfer. Could you please assist?


Thank you.


Hi @kamiyo1230 , we are sorry to know that you'd like to cancel your service. Please send us a private message with your best contact number and most convenient time to receive a call so we can arrange one of our account specialists to contact you for further assistance.


To send a PM, please refer to this link: How do I private message (PM) in the community