Cancel immediately

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Level 1b
I want internet . Got connected to nbn but modem not connecting. Nobody to help .... nobody gets back to you ..... hours waiting and phone ..... and nothing . The most horrendous experience to ever have with a service. I am a teacher remote teaching and no internet or no way to get help . Nbn technician can’t help me anymore!!!!! I just want out and get internet connected fast
2 REPLIES 2
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Moderator

Hi @Jennicole44 


Welcome to the community,

 

Could you please send me a PM (private message) with your Full Name, CID (customer identication number) and your mobile phone number, so I can take a look at your service?

 

Regards,

Karl

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Level 1c

Do you mind updating us with what happens with this? A lot of these threads seem to get whisked away into private messages and I would like to  know how and if your issue gets resolved.