I have been trying to cancel my account for weeks and can see this is a common issue for many clients. Ive sent numerous emails, the phone never gets through, theres no option on my account login and the chat rooms are always busy. The internet must be cancelled on 27th April 2020. I will not be paying for anything from then onwards as i have been trying to flag it for weeks with no response.
Please get in contact with me ASAP