TPG Community

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Cancel my internet account

Level 1a

I want to cancel my internet account as I'm going to move to a new apartment. Can you help me to do the process of disconnection? Thanks


Hi @delbario,


Welcome to TPG Community!


We have located the account using your community details and we'll have an escalation officer contact you before 6PM NSW Time to address this concern.


Should you have a preferred contact number and time, please send it via private message.


Let us know if we can be of further assistance. Thank you.