Hi @siewyee96 ,
Welcome to the community!
We're sad to know that you're considering to cancel the service with us, please shoot me a private message with the E-mail address or Mobile number that we can use to pull up the account. Also include your best contact number and preferred time so we can have one of our Account Specialists contact you to discuss detail of cancellation.
How do I private message (PM) in the community
Regards,
