Cancel my service

[thomas123]

Hi

What is the process for cancelling my account, how long does it take?  I am currently not in contract so I assume there would be no costs.

Please advise, couldn't find the function in my account. My user name for the service is xxxxxx

Thanks.

[Shane]

Hi @thomas123

Welcome to the community!
 

We are sad to know you are considering canceling your service with us. We are able to locate your account using your given details. Feel free to PM us your best contact number and preferred time, we'll have one of our Account Specialists contact you.
 

In case you need a reference:

How do I private message (PM) in the community

Cheers!