I sent an email t o cancel my service a couple days ago with reason.
Included my id number.
But just saw that my usern name had a letter switch.
So just want to know if this request has been processed at the right space? I havent got any confirmation.
Thanks for your help
Hi @mrhoppenheimer, we have already made a follow up with our Accounts Team and you will receive an update via email regarding the status of your request.
Let us know should you have further queries. Thank you.