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Cancel service request

Level 1a

Hi,
I sent an email t o cancel my service a couple days ago with reason.
Included my id number.
But just saw that my usern name had a letter switch.
So just want to know if this request has been processed at the right space? I havent got any confirmation.

username: XXXXX

Thanks for your help

2 REPLIES 2
Moderator

Hi @mrhoppenheimer, we have already made a follow up with our Accounts Team and you will receive an update via email regarding the status of your request.

 

Let us know should you have further queries. Thank you.

Moderator

Hi @mrhoppenheimer,

 

An email confirmation was sent at 3:44PM NSW today regarding your cancellation request.

 

Regards,