Welcome to TPG Community!
We have located the account using your community details and we regret to know that you have decided to cancel the service.
We can see that you have been in touch with our Accounts Team and was advised about the process.
This has been raised to our Escalations Team and we'll make a follow up.
You will receive a confirmation via email regarding your request.
Should you have further queries, feel free to message us. Thank you.