Hi There,
The email for requesting immediate cancellation of TPG service has been sent to the customer service team as well as the cancellations department, the auto response said the request will be responded with 1 working day, however, it has been 3 days now, and I haven't received any feedback. As I’m not locked in a contract or plan, please action the request ASAP to stop the billing cycle, and please remove my direct debit details in your system.
Account name: duke87911
Regards,
Eva
