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Cancellation of ADSL subscription

Level 1b

Hi,

 

I have now been with ""chat"" support on 5 seperate occasions since Tuesday 17/03, waiting 3 hours at a time and yet still I cannot get my issue sorted....

 

I need to cancel my ADSL subscription as I have moved house.

I need someone to look at my case because honestly Im at my wits end....

1 REPLY 1
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Level 2

I'm in the same boat mate, urgently needing to cancel. I'm on my 3rd attempt and have been waiting over an hour... yesterday was 1 and 2hrs respetively. 

 

Next thought is to tell the bank to block payment... aside from that I can't think of any other option.