Cancellation of NBN

[yiting426]

I’d like to cancel my nbn service as we’ve moved. It seems almost impossible to find any contact or phone numbers about this subject. Please help.

[Shane]

Hi @yiting426 ,

Welcome to the community!

We're sad to know that you're considering to cancel the service with us. We're able to locate your account using your community details. We'd like to arrange a call from one of our Account Specialists to discuss you the details of cancellation.

PM us your best contact number and preferred time. In case you need a reference:

How do I private message (PM) in the community

Cheers!

[Shane]

Hi @yiting426,

We'd like to make follow up on your details. Feel free to PM me your best contact number and preferred time.

Cheers!