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Cancellation of internet account number 4757606 effective from today 26.03.202

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Level 1

Dear Sir / Madam

 
My name is Gaurav patial and my internet account number is 4757606.
 
I have called the customer service number 13 14 23  on 26/03/2020 and no one has answered the phone for more than 2 hours. It is a horrible or ridiculous customer service from TPG.
 
I have also tried the TPG online chat platform for approximately 2 hours.
 
Felix ended the chat without any conversation.
 
Edward ended the chat after hearing that I was cancelling my service. 
 
Please cancel my internet service including the home phone from today 26/03/2020 with immediate effect.
My name Gaurav Patial
Account Number 4757606
Address: Unit 4 / 49 Buller Street North Parramatta NSW 2151
Contact number: 046 9574 289
 
I again request you to cancel my internet service including the home phone from today 26/03/2020 with immediate effect.
 
I would greatly appreciate your swift response in this matter.