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Cancellation of my NBN service

nerdfrenzy00
Level 2
Hi,

How do I cancel my NBN service effective immediately. There didn't seem to be any information that I can find on how to make this happen and I don't want to be charged for something I no longer require it use.

Thanks
1 REPLY 1
Shane
Moderator

Hi @nerdfrenzy00 ,

 

Welcome to the community!

 

We are sad to know that you're considering to cancel the service with us. Send me a private message with your account details (Username/Customer ID together with the addresson file) also include your best contact number and preferred time.

 

How do I private message (PM) in the community 

 

Regards,

 


@nerdfrenzy00 wrote:
Hi,

How do I cancel my NBN service effective immediately. There didn't seem to be any information that I can find on how to make this happen and I don't want to be charged for something I no longer require it use.

Thanks