Hi @nerdfrenzy00 ,
Welcome to the community!
We are sad to know that you're considering to cancel the service with us. Send me a private message with your account details (Username/Customer ID together with the addresson file) also include your best contact number and preferred time.
How do I cancel my NBN service effective immediately. There didn't seem to be any information that I can find on how to make this happen and I don't want to be charged for something I no longer require it use.