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Cancellation of nbn servive

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Level 1b

Hi there,

I would like to cancel my NBN service because I will be going back to my country by this December. I do not wish to continue subscribing to another internet services as I will not be staying in Australia anytime soon. Please provide the procedures of this cancellation. Thank you.


Hi @wafiqah ,


Welcome to TPG Community!


We're sorry to read that you are cancelling your TPG service. We have found your account using your community details.


Kindly PM to us your callback details (phone number and preferred time to be contacted) and we'll have our Account Specialist to contact you regarding your cancellation request.


To know how to send a private message, kindly click here.


Best regards!