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Cancelling NBN Internet

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Level 1

Hi,

 

I'm moving out of my house shortly and will need to cancel our NBN service. Could you please put me in contact with someone who can help me do that? Thank you.

 

2 REPLIES 2
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Moderator

Hi @emmajones1998,

 

We're sorry to know that you'd like to cancel the service and we'd like to arrange one of our account specialists to contact you for assistance.

 

Please PM us your TPG customer ID, username and complete address together with your best contact number and most convenient time to receive a call.

 

To send a PM, please refer to this link: How do I private message (PM) in the community 

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Moderator

Hi @emmajones1998, thanks for providing the details via PM. We have arranged one of our account specialists to contact you tomorrow between 11AM and 2PM NSW time.

 

Should you need further assistance, please let us know. Thank you.