We're sorry to know that you'd like to cancel the service and we'd like to arrange one of our account specialists to contact you for assistance.
Please PM us your TPG customer ID, username and complete address together with your best contact number and most convenient time to receive a call.
To send a PM, please refer to this link: How do I private message (PM) in the community
Hi @emmajones1998, thanks for providing the details via PM. We have arranged one of our account specialists to contact you tomorrow between 11AM and 2PM NSW time.
Should you need further assistance, please let us know. Thank you.