Cannot change NBN plan

[InternetUser]

I’m getting the “E:adsl_comm:thread_exists” error when trying to change my NBN plan online.

[Shane]

Hi @InternetUser,

Let us help arrange our Accounts Team to assist us updating the Internet Plan, could you shoot us a PM with your details.

How do I private message (PM) in the community

Regards,

I’m getting the “E:adsl_comm:thread_exists” error when trying to change my NBN plan online.