TPG Community

Get online support

Cannot connect to internet (invalid IP configuration), but can with guest account and other devices.

gordonlang
Level 2

Can connect with Ethernet cable.... and when the cable is removed I am connected to the wireless network..... but it drops out after a while and the Invalid IP configuration roundabout returns. Have done the release and renew ipconfig, with no change. Another computer is connected to the wrieless network, but also had issues earlier. Seems this all started after a Windows agent update.

Has windows altered something within the router console?

1 REPLY 1
Shane
Moderator

Hi @gordonlang,

 

Welcome to the community!

 

We'd like to confirm if this issue also affecting other device(s). If the issue happens after the Windows Update. We recommend to contact the manufacturer support for urgent assistance.

 

Let us know should you require further assistance.

 

Cheers!