Change NBN pkan

[davidjwee]

how do i change my nbn plan using the tpg app? tried several times without success

[Julien_M]

Hi davidjwee, 

Please PM us your customer ID or username so we can check your TPG account . 

How do I private message (PM) in the community

[Angeli]

Hi @davidjwee, 

You will need to log in to My Account via web browser to lodge a plan change request. Here's a guide for you, https://support.tpg.com.au/o/changing-your-internet-plan-my-account 

If you wish to receive a callback, feel free to message us your preferred callback number, time and plan. 

Cheers!