TPG Community

Get online support

Changed plans and internet speed still slow

schan
Level 2

Recently switched to Super Fast plan and got confirmed through email that it has switched but internet speed is still under 60mpbs

1 REPLY 1
Shane
Moderator

Hi @schan,

 

Let us help check the status of the connection and get this sorted out. Could you post speed test result on this thread and send us a PM with your details.

 

How to send a PM? 

 

Regards,

 

Changed plans and internet speed still slow
Recently switched to Super Fast plan and got confirmed through email that it has switched but internet speed is still under 60mpbs