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Thanks for raising this to us, we'd love to help and get to the bottom of this. Please shoot me a private message with your account details (Username/Customer ID) together with the address on file. Also include your best contact number and preferred time.
I’m in regional Victoria but when I try to watch 9 news it shows me NSW news and says my IP address is chached to NSW. It means I can’t watch the local Win news. How can I get my IP to show I’m in Victoria? It’s annoying as hell 😩